British Gas trained

When you select NXG Heating for your gas installation, servicing, and repair needs, you can rest assured that you are working with a name that you can trust.

Our team of Gas Safe registered engineers are all British Gas trained apprentices. This enables our clients to benefit from the high standards and experience of a reputable organization, while enjoying the flexibility and value of a local business.

Comprehensive training for worldly challenges

British Gas enjoys a long and proud history of training apprentices. In the last ten years, it has trained more than 3,300 apprentices, investing approximately £30,000 in each individual. Each apprenticeship combines theoretical training at the British Gas Academy and practical training spent in client homes, under the watchful supervision of fully British Gas trained engineers.

Apprentices trained at British Gas benefit from a comprehensive model that combines simulated training with real world experience in client homes. But what truly sets British Gas training apart from the rest is the customer service component. By working in client homes, apprentices get to observe first-hand the high expectations of British Gas engineers in delivering excellent customer service. Training is holistic to include technical installation skills, combined with customer service and communication skills to help apprentices educate clients about their equipment.

It’s all about customer experience

British Gas delivers its training in a way that teaches apprentices that the customer experience is what counts the most. At NXG Heating, our engineers worked with British Gas for nearly 10 years. The valuable knowledge, experience, and customer service skills learned at British Gas have now been brought forward to the clients of NXG Heating to provide a superior quality experience but at the value, flexibility, and affordability of a local business.

Trained by experienced experts in small classes, our ex-British Gas engineers can:

  • Help reduce safety risks in your London home
  • Ensure compliance with health and safety regulation
  • Conform to the highest industry standards and legislation

With extensive British Gas experience, the NXG Heating team is fully equipped with the technical skills, theoretical knowledge, and interpersonal skills to provide you with a high standard of service at competitive prices that can only be offered by local business.

Call us today to discover what the NXG Heating customer experience is all about!